The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast
“The complimentary breakfast exceeded my expectations, offering a great selection of both hot and cold items, including fresh fruit.” view full review
Easy Parking Access
“Free parking made our stay seamless, allowing us to explore nearby areas without any worries.” view full review
Thoughtful Amenities
“The hotel provided thoughtful accommodations, ensuring all guests had easy access to essential facilities.” view full review
Comfortable Rooms
“The rooms were impeccably clean and the beds were incredibly comfortable, making it easy to relax after a long day.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Cookware/ Kitchen utensils
Services
Pet amenities available
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Business
Business centre
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
5411 Kingsway,
Burnaby,
Canada,
V5H 2G1,
British Columbia
Map view
5411 Kingsway,
Burnaby,
Canada,
V5H 2G1,
British Columbia
City landmarks
Mall
Metropolis At Metrotown
1.3
km
Museum
Burnaby Village Museum
2.2
km
Museum
Nikkei National Museum & Cultural Centre
1.8
km
Park
Central Park
2.5
km
6450 Deer Lake Park Ave
Deer Lake Park
2.2
km
Park
Byrne Creek Ravine Park
2.0
km
6344 Deer Lake Ave
Ceperley House
2.2
km
Mall
Crystal Mall
1.5
km
Gym
Bonsor Recreation Complex
1.0
km
Library
Burnaby Public Library
1.7
km
Church
Central Christian Assembly
630 m
Royal Oak Community Church
660 m
Church
Royal Oak Church
670 m
South Burnaby Cenotaph
670 m
Glenedward
1.2
km
MC Pherson Convention Center
810 m
Event hall
Firefighters Banquet & Conference Centre
820 m
South Burnaby Elks Lodge
830 m
Firefighters Banquet Hall
870 m
Theatre
Michael J. Fox Theatre
880 m
All Saints Anglican Church
910 m
Alexander College
1.3
km
The Gables
1.3
km
Casino
Starlight Casino
4.7
km
Church
Nelson Avenue Community Church
1.1
km
Blue Lotus Art Gallery
1.1
km
Playdium Burnaby
1.1
km
Cineplex Cinemas Metropolis
1.1
km
Gallery
Deer Lake Gallery
2.1
km
Nearby
Royal Canadian Legion
320 m
Restaurants
Ramen Raijin
160 m
5278 Kingsway
The One Restaurant
760 m
5908 Kingsway
Pho Hong Restaurant
760 m
5975 Kingsway
Nando's
920 m
4334 Kingsway Metrotown
Nando's Metrotown
940 m
4820 Kingsway Unit 340
Curry Express
930 m
4820 Kingsway
Chronic Tacos
930 m
324-4820 Kingsway Metro Town
Koya Japan
1.1
km
4820 Kingsway Metropolis at Metrotown
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Friendly staff
Convenient location
Awful smell in rooms
Limited dining variety
8.4/10
Great
Rooms
8.0
Location
8.9
Service
8.9
Dining
7.4
Guest reviews
8.4/10
based on 7 reviews
7.9
7.9/10 based on 1101 reviews
Frederick
United Kingdom,
May
2024
8.8/10
My stay at the hotel was fantastic! The rooms were recently renovated, well-appointed, and offered good space. It was quiet, the bed was comfortable, and the hot breakfast served in-room was excellent. The location was convenient, with easy access to public transportation, shopping, and dining options. However, the lack of a microwave in the room was a slight inconvenience. Overall, a great value for the money!
Rooms
9.0
The rooms were recently renovated, well-appointed, and offer good space.
Service
8.0
The service, especially during breakfast, was very friendly and accommodating.
Location
9.0
The hotel is located in a prime spot close to public transportation and major shopping areas.
Dining
9.0
The breakfast served was excellent with a variety of options to choose from.
Facilities
9.0
The hotel facilities are well-maintained and offer everything you need for a comfortable stay.
James
United States,
March
2024
8.8/10
My stay with our baseball team at this hotel was fantastic! The rooms were clean and spacious, and the breakfast had a great variety. The staff was incredibly nice and helpful, going above and beyond. The location was convenient, close to the SkyTrain, and the beds and pillows were the comfiest I've experienced. While the lack of dining choices is a downside, the access to the rest of the city was exceptional.
Rooms
9.0
The rooms are spacious and comfortable.
Service
10.0
The staff was so nice and helpful, they even gave us a free map and explained how to get to the SkyTrain.
Location
9.0
The location exceeded my expectations, with easy access to the rest of the city and close to the Metrotown Mall.
Dining
8.0
The breakfast was efficient, with great variety, and the service was always friendly and attentive.
Facilities
8.0
The hotel has lots of options for picky eaters. The fresh cheese bread was a delightful surprise.
Marjorie
United States,
January
2024
8.2/10
The hotel feels more like a travel inn at the side of a highway rather than a conference center. The rooms are clean and neat, ready for an early check-in which was a nice surprise, but more small tables than large ones. The service is exceptional, with a cheerful greeting from the kind staff, especially Katy. The location is convenient, with easy access to public transport and activities. The dining offers a decent, varied breakfast selection. Good value for the money overall.
Rooms
8.0
The rooms were clean and neat, with no noise issues. The setup with small tables was interesting. Ready for an early check-in at 10 am.
Service
9.0
The staff was really kind and greeted us with a smile, especially Katy. Very friendly service with all amenities available.
Location
9.0
Great location for our plans, easy access to transport and activities, safe neighborhood.
Dining
7.0
The dining experience was actually pretty decent with a good breakfast selection, healthy options, and nice variety.
Facilities
8.0
All necessary amenities are available, catering to our needs.
Stuart
United Kingdom,
December
2023
8.2/10
My stay at the hotel was a mixed experience. The rooms were extremely clean and comfortable with nice touches like an iron and ironing board, fresh soap, and prompt replacements of used items, but there was a recurring awful smell coming from water pouring down from the suite above. The service was excellent and the staff were very welcoming, kind, helpful, and accommodating, even going the extra mile to quickly provide me with a microwave setup within 5 minutes. The location was convenient for shopping and dining, close to Metrotown and with easy access to public transportation, making it ideal for both leisure and business travelers. Despite the room issue, the hotel offers good value for money given its facilities and location.
Rooms
8.0
The rooms were extremely clean and comfortable with nice touches like an iron and ironing board, fresh soap put out, and things replaced if used. However, there was an awful smell coming from water pouring down from the suite above.
Service
9.0
The service was top-notch, with the staff being very welcoming, kind, helpful, and accommodating. They even brang me a microwave and set it up within 5 minutes.
Location
9.0
The location was great for both shopping and dining, being close to Metrotown, with easy access to public transport and various restaurants and stores within walking distance.
Dining
7.0
Facilities
8.0
The hotel offers dry cleaning, housekeeping, laundry, pet amenities, and other facilities to assist guests, enhancing the overall stay experience.
Friendly staff
Awful smell in rooms
Andrew
United Kingdom,
August
2023
7.8/10
The hotel is well-located with friendly staff, but room ventilation could be improved. Dining options were satisfactory, and the surroundings are convenient and budget-friendly.
Rooms
7.0
The room had a musty smell and lacked good ventilation, but it was clean and decent overall.
Service
9.0
The staff was friendly and accommodating, going the extra mile to assist guests.
Location
8.0
The hotel is situated in a great area with easy access to nearby attractions and transportation options.
Dining
7.0
The dining options were satisfactory, but could have offered more variety.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Colin
United Kingdom,
July
2023
7.8/10
The hotel is conveniently located near transportation and shopping centers, offering a good value for money stay. The rooms are spacious and include a kitchen, but lack natural light and views. The service is attentive and accommodating, with convenient amenities available. The location is great for exploring the area, although slightly off a busy street. The dining options are decent, with a good selection and welcoming staff.
Rooms
7.0
The rooms are large and come with a bonus kitchen, but they are a bit dark and lack views.
Service
8.0
The service is thoughtful and accommodating, with additional amenities like dry cleaning and pet amenities available.
Location
9.0
The location is convenient, close to public transportation and shopping centers, with good dining options nearby.
Dining
7.0
The dining options are standard for this type of hotel, with a decent selection and friendly staff.
Facilities
8.0
The hotel provides a variety of facilities like dry cleaning, laundry, and pet amenities, enhancing the overall stay.
Sam
United States,
July
2023
8.2/10
I had a wonderful stay at this hotel! The rooms were large, inviting, and spacious. The free breakfast was a nice touch, and having an excellent Chinese dining restaurant next door was fantastic. The quick WIFI in the room was convenient, but the past room decor could use an update.
Rooms
8.0
The rooms were spacious and inviting with a good free breakfast and an excellent Chinese dining restaurant next door.
Service
9.0
The service was top-notch! The staff was very understanding of our situation and extremely accommodating. I especially appreciated the lovely maintenance man who escorted us to the ice machine when we couldn't find it.
Location
9.0
The location was convenient and easy to find along a major street. Being close to the Skytrain station that goes downtown regularly was a huge plus for exploring the city.
Dining
7.0
The dining experience was good with enough choices and a welcoming atmosphere. The complimentary breakfast included coffee, fruit choices, and muffins, which was a nice touch.
Facilities
8.0
The facilities were well-maintained, and I appreciated the variety of amenities available, like dry cleaning, housekeeping, and pet amenities.